Move to Outseta without stress
We'll migrate your subscribers, payments, and customer records for free. Your customers won't notice a thing. You definitely will.
When I heard that Webflow was abandoning their membership feature, I panicked. Geoff at Outseta personally helped me migrate these members and was there to hold my hand every step of the way. The migration went very smoothly.
Migrating all of our account management, billing, crm, help desk, etc over to Outseta and can't say enough great things about the platform and the support I've gotten from Geoff. Above and beyond literally from day one.
We recently migrated to Outseta, and it's been great! Features aside, it's enabled us to: add support for teams, simplify data architecture, manage users more easily, consolidate SaaS tools & save money. Next, we will start to explore the marketing features.
You’re not starting over.
You’re simplifying.
Switching platforms can feel risky. But staying on a tool that's holding you back is the real risk. Here's what moving to Outseta looks like.
How migrations work
Here's what happens — and who helps.
Submit a request form
Share your platform, audience size, and migration needs via the form below. We’ll review your setup and respond within 48 hours.
We import your data
You provide exports from your existing platforms. Our team then imports a pilot batch of customers, subscriptions, and Stripe tokens to verify everything is looking good.
Go live when ready
Once the full migration is complete, simply trigger a password-reset email to your customers— their existing credit cards and billing continue uninterrupted.
Make it your last move
Hear from customers who've found their place.
We've walked away from Hubspot, Intercom and Chargebee, and have replaced them with Outseta. Our team can now focus on developing our core value offering, rather than wasting time building table-stakes features, and we don't need experts in each tool to get value from them.
The platform let us cut out 5 different tools, cut down all the Zapier glue between them and ultimately just makes our website experience better for users.
As the founder of a 400+ member founder community, I can confidently say that Outseta has been absolutely integral to our success. We simply wouldn't have been able to grow to our current size without them. Unlike large VC-backed startups that might take 1 week plus to respond, Outseta gets back to us within 24 hours!
Most people come from one of these. Yours not on the list? Reach out.
Frequently asked questions
You'll rebuild your automations in Outseta's email system - which includes drip campaigns, behavior-triggered emails, and segmentation. The upside: since Outseta's email, billing, and CRM are integrated, your automations can reference billing status, plan tier, engagement data, and more without any workarounds.
Yes. Outseta is a business backend - it handles billing, CRM, email, auth, and help desk. Your frontend (website, app, landing pages) stays completely separate. Keep your existing site on Webflow, Framer, WordPress, or anything else. Or switch frontends later.
We import into your Outseta account - we're not touching your existing platform. Your current tool stays fully operational until you're ready to cut over. The pilot import lets you catch any issues before the full migration. And if something needs fixing after the full import, we're right there to resolve it.
Yes. You can start a free trial and explore the platform at any time.
For Stripe-based platforms (Memberstack, Memberful, MemberSpace, Kit, Stripe Billing direct): no. We import Stripe payment tokens directly, so billing continues without interruption. For platforms using proprietary payment processing (Kajabi Payments, Patreon), customers will need to re-enter payment info - but we provide email templates and a managed process to make this as painless as possible. We'll be upfront about exactly what applies to your situation during the migration consultation.
We import your subscriber and customer records, account data, subscription details, and - for Stripe-based platforms - your customers' payment tokens. That means their credit cards keep working without anyone re-entering payment info.
For Stripe-based platforms, we need two export files from your Stripe dashboard: a Customers export and a Subscriptions export. For non-Stripe platforms, we'll need a customer list (CSV or similar) with whatever data your current platform can export. We walk you through exactly what to pull during the migration consultation - you don't need to figure it out on your own. Our self-serve migration guide includes instructions for export.
No. We put your Outseta account in manual payment processing mode during the migration. In this mode, invoices are created when payments are due, but Outseta won't actively try to collect any payments. This lets you verify everything is set up correctly before you flip billing live. Once you're ready, we help you cancel the old subscriptions and activate billing in Outseta - no overlap, no double charges.
We can typically have your data prepared and imported within 48 hours of receiving your export files. We start with a pilot import so you can verify everything looks right before we do the full migration. Complex migrations with large subscriber bases or custom data may take a bit longer - we'll give you a clear timeline upfront.
Your customers receive a password-reset email inviting them to set a new password on your site. You can customize this message so they know nothing went wrong - it's just a routine update. Their existing subscription and billing continue as-is (for Stripe-based migrations). From their perspective, very little changes - they just log in with a new password.
Ready to make the switch?
Tell us about your current setup and we'll handle the rest. Free migration is included on every paid Outseta plan.