Outseta vs.
Memberstack
If you're looking for membership software, chances are you've come across both Outseta and Memberstack. You're in good shape with either.
While we're not experts on Memberstack, both Outseta and Memberstack protect your content very similarly. But there are some major differences—things that Outseta does really well—that lead to customers choosing Outseta.
Outseta is an all-in-one product to grow a membership business
Both Outseta and Memberstack allow you to charge membership fees and setup protected content. But just putting your content behind a paywall doesn't grow your business, does it?
Successful membership sites operate like modern SaaS companies. Outseta gives you all the tools you need to grow your member base—and keep your members happy. This includes:
- A robust CRM
- Email marketing and automations
- Help Desk tools
- Member engagement tracking tools
- Financial and cancellation reports
Outseta offers all of these tools in a single platform, so you don’t have to Zap data back and forth between a spiderweb of loosely integrated tools. You'll save a bunch of money by paying for one software subscription instead of five, too.
Stripe fees are lower when using Outseta—and our payment processing fees are lower, too
Let's break it down.
With both Outseta and Memberstack, you'll pay Stripe's standard "transaction fees"—commonly 2.9% per transaction in the US or 1.4% per transaction in Europe.
But with Memberstack, you'll also pay under-the-hood fees for "Stripe Billing"—a tool that they use that means you'll pay additional fees beyond Stripe's standard transaction fees.
- Outseta doesn't charge "Stripe Billing" fees like Memberstack does—you'll save .7% on every transaction in Stripe fees when using Outseta.
That may seem small, but consider a business doing just $500,000 in annual revenue—these additional fees would cost you $3,500 each year alone. For many businesses that have migrated to Outseta, this has been enough to pay their Outseta subscription fees for 5+ years into the future.
- Stripe fees aside, Outseta's payment processing fees start at half the price of Memberstack's, too (2% vs. 4%).
Simply put, you'll save 2.7% per transaction when you start processing payments with Outseta vs. Memberstack.
An operating system designed to extend the lifetime value of your membership
Access to a more powerful set of tools and lower payment processing fees are great, but the real power of Outseta lies in the platform being the first true end-to-end operating system for SaaS and membership businesses.
With this business model, the name-of-the-game is keeping members happy so your "customer lifetime value (CLTV)" grows and your churn (cancellations) remains low. The workflows that Outseta enables in minutes will help your business grow better, without countless hours spent integrating fractionally used software tools.
From tracking how members engage with your website directly on their CRM records, to creating your own custom cancellation surveys and reports, to dramatically accelerating the speed at which you can respond to member issues, Outseta is built by a team that's scaled a business just like yours successfully before. Your Outseta subscription comes with so many best practices built in—workflows and operating approaches that will directly show up in your business' bottom line.
Already using Memberstack?
We'll migrate your subscribers and payments for free. Your members won't notice a thing.
Frequently asked questions
Outseta starts at $47/month (Founder plan, up to 1,000 contacts) with a 2% transaction fee, dropping to 1% on higher plans. Memberstack's pricing is similarly contact-based but charges 4% at entry level and adds hidden Stripe Billing fees (~0.7% per transaction) that Outseta doesn't charge. Because Outseta also replaces CRM, email, and help desk tools, the total cost of your stack is typically lower with Outseta than with Memberstack plus the integrations it requires.
Auth and payments get you launched, but growing and retaining members requires more: onboarding new sign-ups, re-engaging inactive members, resolving support issues fast, and understanding why people cancel. Outseta includes email marketing and automations, member management and CRM, and live chat and support tickets — all the tools that turn a membership launch into a growing business.
Yes. Outseta supports free trials natively on any subscription plan. At the end of the trial period, Outseta automatically converts the account to a paid subscription. Trial users appear in the CRM with a Trialing status, and you can build onboarding email sequences that trigger specifically for trial users to improve conversion rates.
Outseta is the better choice for SaaS products. It was purpose-built for SaaS and membership businesses and supports the full customer lifecycle: free trials, subscription billing, team billing, per-user pricing, onboarding sequences, in-app support, and engagement tracking. Memberstack is better suited for content-gated membership sites where the primary need is protecting pages and collecting recurring payments, rather than running a full SaaS operation.
Yes. Outseta supports both individual and team-based memberships. In Team mode, multiple users can be associated with a single membership — useful when selling to businesses or organizations. Outseta also supports per-user pricing where you charge a set fee per seat. Most membership platforms, including Memberstack, are designed primarily for individual memberships.
Yes. Outseta includes live chat, support tickets, and a knowledge base. Support conversations link directly to member CRM records, so you can see a member's plan, billing history, and site activity while responding. Memberstack does not include help desk functionality.
Yes. Outseta integrates with Webflow via the official Webflow App or embed codes — no coding required. You can add sign-up and login forms directly in Webflow Designer, protect content by membership plan, and automatically sync member data to your Webflow CMS without Zapier. Outseta is a Stripe Verified Partner and covers the full stack — payments, auth, CRM, email, and support — all integrated natively with Webflow.
Outseta's transaction fees start at 2% and drop to 1% on higher plans. Memberstack charges 4% on its entry-level plan. Memberstack also uses Stripe Billing under the hood, adding an additional ~0.7% fee on every transaction on top of standard Stripe fees — a charge Outseta does not pass on. For a business processing $500,000 per year, the Stripe Billing difference alone is roughly $3,500 annually. And because Outseta replaces tools like HubSpot, Mailchimp, and Intercom, the total cost of running your stack is typically lower with Outseta than with Memberstack plus the tools it requires.
Yes. Outseta includes a built-in CRM that stores all prospect and member data in one place. You can track how members engage with your site and product, view subscription status and billing history on contact records, segment your member base, and build reports on churn and revenue. Memberstack users typically need to integrate a separate tool like HubSpot or Airtable to manage member data — Outseta handles it natively.
Yes. Outseta offers free migrations from Memberstack. Active subscriptions transfer over and continue running as-is — no interruption to billing or member access, and no need for members to re-enter payment details. Outseta's team handles the migration process directly. Learn more about migrations.
Yes. Outseta includes email marketing and automation as part of the platform. You can send broadcast campaigns, build onboarding drip sequences, configure transactional emails like payment receipts and subscription confirmations, and trigger automations based on member behavior — all without a third-party email tool. Memberstack users typically need to integrate Mailchimp, ConvertKit, or similar.
Memberstack focuses on user authentication, content gating, and payment collection. Outseta does all of that and also includes a built-in CRM, email marketing and automations, a help desk with live chat and support tickets, member engagement tracking, and financial and cancellation reporting — all in one platform. The core difference is scope: Memberstack is a membership layer you add to your site, while Outseta is an end-to-end operating system for growing a membership or SaaS business.