Good news: Customer is adding more team members to their account.
Bad news: I have to code the logic to handle it.
I was hoping Stripe would have caught up to my "basic" use cases with their checkout product.
These comments come from a good place—it's evidence of focusing on only the most critical aspects of bringing your SaaS product to life. But just as often it's the developer coming to the realization that there's yet another common workflow that they'll need to write custom code to support.
How much time is it going to take you to build this stuff collectively? We’re talking hundreds of hours at a minimum.
Outseta gives you all of table stakes workflows required to build a SaaS business out-of-the-box. This is what modern speed to market and done-for-you-SaaS looks like.
Now get back to what actually matters—building your core product!
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Lock users out of their account when payments fail
If a user's payment fails, Outseta will automatically lock their account and prompt them to update their payment information if they try to login.
Per user pricing that automatically prompts upgrades
Because Outseta brings together both billing and authentication tools, you get a complete solution for per user pricing out-of-the-box. If customers want to invite a new user, they'll be prompted to pay for the additional user first. Outseta automatically tracks the number of users that have been added to each account—we've connected the dots on per user pricing so you don't have to!
Once an account has been canceled Outseta will move the subscription to an "Expired" billing stage. All account information is maintained—if a user with an expired subscription tries to login they'll be prompted to resubscribe to access their pre-existing account.
Show a picklist of accounts at login to users with multiple accounts
If you allow users to sign up for multiple accounts using the same email address, Outseta will show the user a picklist of accounts when they try to login. The user just needs to select any account on the picklist and they'll be logged into the account they selected.
Want to get a notification each time you sign up a new paid subscriber? Or every time a payment fails? Outseta's notification system allows you to send notifications for any important happening within your account via email or webhooks.
Track user engagement with your product in aggregate
Create custom activities to track exactly how users are interacting with your product. These insights are gold when it comes to building successful onboarding practices and workflows designed to drive feature adoption.
Your cancellation survey and experience shouldn't be an afterthought—it's a gold mine of insight to help you run a more successful business. Outseta shows you everything from the customer's subscription plan to their lifetime value when they cancel.
Want to setup automated emails to re-engage users that haven't logged into your product in X number of days? This is a super common workflow but can take several hours to setup when you're using separate authentication, CRM, and email marketing tools. With Outseta you can configure this workflow in less than 30 seconds!
Add OAuth clients to authenticate users into multiple products with OpenID Connect
Want to log users into your SaaS product, website, and online community concurrently? Just add an OAuth client—Outseta can be used as the authentication provider for any product that accepts OpenID Connect login credentials.
Your Outseta account comes pre-loaded with 15+ automated transactional emails that all subscription businesses need. These emails cover everything from lost password workflows, to failed payments, to auto-responder messages when support tickets are submitted. Each template is editable so you can make the copy your own. Consider the time savings on this one item alone...
Track every interaction you have with your customers directly on their CRM record—every login, email, chat conversation, support ticket, you name it. This includes custom activities that are specific to your business, too.
Automate onboarding, free trial, or subscription renewal reminder emails
Outseta allows for easy segmentation without requiring you to ping-pong data between your software tools. Easily configure automated emails to onboard new customers, remind them that their free trial is about to expire, or alert them of an upcoming subscription renewal.