Email marketing. Customer support and knowledge base. CRM. Subscription billing. Reporting. All the features your SaaS start-up needs, and none of the fluff that you don't.
Email Marketing Tools
- Email Broadcasts - Send one-off emails to any segment of prospects or customers.
- Drip Email Campaigns - Nurture any segment of prospects or customers with a series of automated emails.
Customer Support & Knowledge Base Tools
- Customer Support Ticketing System - Receive, assign, and respond to customer service requests. Your responses will automatically appear as a personalized email in any email client.
- Knowledge Base - Provide searchable "how-to" content and other documentation to make it easy for your customers to find answers to their own questions.
Customer Relationship Management (CRM) Tools
- Complete Account Records - Easily maintain records of all account data, as well as all of the people associated with each account. Gain a "360 degree view" of your prospects and customers by maintaining a complete history of all contact information, email responses, customer support requests, and billing activity - from lead to lifetime value.
- Custom Properties - Add unlimited custom properties to either People or Account records. Easily customize your records to be as simple or as detailed as you see fit.
Subscription Billing Tools
- Coming soon!
- Recurring Billing Platform - Bill and accept both subscription and one-off payments from your customers.
SaaS Performance Metrics & Reporting
- Coming soon!
- Track key SaaS metrics like leads, new customers, conversion rates, churn, monthly recurring revenue (MRR), and customer lifetime value (CLTV).